The ongoing Canada Post strike is having a major impact on communities across the NWT, particularly as the holiday season approaches.
The labour stoppage took effect on Nov. 15, when some 55,000 Canadian Union of Postal Workers (CUPW) employees walked off the job with demands for better wages and medical benefits, as well as changes to the way the Crown corporation uses its temporary employees. Almost a month later SA¹ú¼ÊÓ°ÊÓ´«Ã½” and well into the Christmas shopping season SA¹ú¼ÊÓ°ÊÓ´«Ã½” the strike is still underway, causing major shipping delays across the country.
The problem is particularly pronounced in NWT communities like Fort Liard, where Canada Post is the only means of shipping parcels.
"People are dependent on Canada Post," said John McKee, the senior administrative officer (SAO) of the community of just under 500 people. "You can only do a little [to adapt]. Some mail is caught in the system."
Residents in nearby Nahanni Butte are facing the same problem. The small community of fewer than 100 people didn't get a post office until 2022, and without year-round road access, people there now rely heavily on the postal service.
"Mail is not being delivered to the community currently and I understand that lot of members had placed online orders for Christmas and holidays," said Nahanni Butte Dene Band manager Soham Srimani, who noted that those orders are now delayed. "We hope that the issues get resolved soon and Canada Post starts operating at full capacity. We value Canada Post as an organization, their staff members and the positive impacts they bring to lives across Canada.
"People are obviously not happy with delays in getting their orders delivered on time, especially just before the holidays," Srimani added. "We havenSA¹ú¼ÊÓ°ÊÓ´«Ã½™t been able to adapt to this so far and [we're] looking into ways to address the current situation."
Some larger NWT communities are served by shipping companies like Fed-Ex and UPS. That includes Inuvik, which is home to just over 3,100 people. However, Fed-Ex and UPS shipments to Inuvik are generally transferred to Canada Post in Edmonton, which means that these companies are not actually viable options for the community during the current strike.
"Some companies say go ahead, keep ordering [parcels], weSA¹ú¼ÊÓ°ÊÓ´«Ã½™ll send it [via] Fed-Ex," said Inuvik Mayor Peter Clarkson. "Well, that doesnSA¹ú¼ÊÓ°ÊÓ´«Ã½™t do us any good.
"A lot of couriers like Federal Express and UPS and things like that, they switch to Canada Post in Edmonton, because we donSA¹ú¼ÊÓ°ÊÓ´«Ã½™t have a Federal Express or UPS office here, so thatSA¹ú¼ÊÓ°ÊÓ´«Ã½™s not even an option," he explained. "It effects people in general, no matter what time of the year it is... because itSA¹ú¼ÊÓ°ÊÓ´«Ã½™s over the Christmas season, with people ordering presents, itSA¹ú¼ÊÓ°ÊÓ´«Ã½™s even had a larger impact.
"[Presents] are either stuck in the mail somewhere, or suppliers havenSA¹ú¼ÊÓ°ÊÓ´«Ã½™t even put them into the mail because nothingSA¹ú¼ÊÓ°ÊÓ´«Ã½™s moving," said Clarkson.
While the strike is having an impact on holiday gift-giving, it's also affecting some Inuvik residents' travel plans, according to the mayor.
"The other area [where people are being impacted] besides Christmas presents is that people get their passports in the mail," he said. "People who had ordered passports that may have gotten into the mail, theySA¹ú¼ÊÓ°ÊÓ´«Ã½™re not receiving those passports, so if they were planning a trip that required a passport over Christmas, then thatSA¹ú¼ÊÓ°ÊÓ´«Ã½™s creating some hardship too.
"Down south, you can probably go into one of the passport officesSA¹ú¼ÊÓ°ÊÓ´«Ã½¦ people can just go there and pick it up," he added. "Well we donSA¹ú¼ÊÓ°ÊÓ´«Ã½™t have a passport office."
Hay River senior administrative officer Glenn Smith has been seeing similar logistical issues in his community, which is about the same size as Inuvik. He noted there has been an increase in "account holders signing up for electronic delivery" for things like utility bills, but that processes like property tax assessments are being impacted.
"[The Department of Municipal and Community Affairs] completes property tax assessments for the town," he said. "Tax assessments must be delivered by mail. There are concerns that the strike will now impact the timing of the delivery of the notices, which may impact the dates for levying and payment of taxes. The town has not fully discussed the implications and any amended procedures yet."
While the strike is creating problems for many residents across the NWT, there could be a silver lining. According to Smith, the difficultly Hay River residents are having ordering Christmas presents may be leading to a boost in local shopping.
"I have heard that the Moonlight Madness event [on Nov. 29] was very busy for local retailers with sales volumes at increased levels in comparison to years in recent past," he said. "ISA¹ú¼ÊÓ°ÊÓ´«Ã½™m speculating that this is due to concerns with the postal strike."
Clarkson has noticed a similar trend in Inuvik.
"People are generally pretty good as far as supporting the local economy, but yeah, I think weSA¹ú¼ÊÓ°ÊÓ´«Ã½™re getting more people [shopping locally]," he said. 'Because Inuvik is a regional hub, weSA¹ú¼ÊÓ°ÊÓ´«Ã½™re getting people from Aklavik, Tsiigehtchic, Fort McPherson, Tuktoyaktuk. People are coming in. Vendors usually get busier closer to Christmas, but I think weSA¹ú¼ÊÓ°ÊÓ´«Ã½™re already seeing that busyness happen. WeSA¹ú¼ÊÓ°ÊÓ´«Ã½™ve had one craft fair already, and thereSA¹ú¼ÊÓ°ÊÓ´«Ã½™s a couple more coming up, and I think weSA¹ú¼ÊÓ°ÊÓ´«Ã½™ll see more people purchasing stuff at those, plus thereSA¹ú¼ÊÓ°ÊÓ´«Ã½™s a lot of crafts for sale on the [local] buy/sell Facebook page also. Hopefully weSA¹ú¼ÊÓ°ÊÓ´«Ã½™re getting a silver lining in that weSA¹ú¼ÊÓ°ÊÓ´«Ã½™re getting more purchases being made locally."