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Heavy smoke and no internet pose challenge for Beaufort Delta businesses and families

A combination of dangerously high concentrations of smoke in the Inuvik area coupled with an internet outage expected to last several days has left businesses and families scrambling.
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Smoke got so bad in Inuvik over the weekend the Canadian Air Quality Index climbed past 10, indicating SA国际影视传媒淰ery High RiskSA国际影视传媒 of inhaling harmful dust particles. Coupled with a system wide outage of the Mackenzie Valley Fibre Link line, residents have been trying to find creative solutions to keeping their families safe and occupied. Eric Bowling/NNSL photo
A piece of ash that fell onto the property of a cabin close to Inuvik. Photo courtesy of Ruby St. Amand
A piece of ash that fell onto the property of a cabin close to Inuvik. Photo courtesy of Ruby St. Amand

A combination of dangerously high concentrations of smoke in the Inuvik area coupled with an internet outage expected to last several days has left businesses and families scrambling.

Residents along the Mackenzie Valley Fibre Link woke up Aug. 7 to discover their Internet was completely out. New North Networks customers have been completely without Internet ever since, while Northwestel customers report their Internet, relying on the microwave backup system, is very slow.

New North Networks has been relaying information from the Mackenzie Valley Fibre Link company. It is currently believed forest fires have damaged the fibre line somewhere between Inuvik and Fort Good Hope.

SA国际影视传媒淲e remain unable to access the area due to significant safety risk from smoke and lack of visibility,SA国际影视传媒 reads the relayed statement. SA国际影视传媒淲e continue to work closely with fire and government services and will monitor conditions for when we can make a safe attempt to the site.

SA国际影视传媒淐urrently, the outlook for weather conditions is not favourable for gaining access over the coming days. Customers should prepare to be without services for several more days. We are working with our government and technology partners to find alternative solutions that could provide connectivity.SA国际影视传媒

 A map of the Mackenzie Valley Fibre Link. A system wide outage has left customers along the line without internet. The culprit is believed to be a fire that damaged the line somewhere between Inuvik and Fort Good Hope. Image courtesy
A map of the Mackenzie Valley Fibre Link. A system wide outage has left customers along the line without internet. The culprit is believed to be a fire that damaged the line somewhere between Inuvik and Fort Good Hope. Image courtesy of Mackenzie Valley Fibre Link

Inuvik Drum has sent a series of questions to Mackenzie Valley Fibre Link but has not received a response as of writing. To date, the only information available appears to be provided by New North Networks.

However, many New North Networks customers have expressed their frustration with the outage, announcing in response to the updates they will be switching to the Low Earth Orbit Satellite network Starlink. In Februrary of 2022, a geomagnetic storm knocked out 40 Starlink satellites, causing them to burn up in orbit.

Okpik Travel owner Trish Allen said her business relies entirely on internet service and she has kept it functioning largely on the kindness of neighbours and her customersSA国际影视传媒 patience.

SA国际影视传媒淲orking on data just doesnSA国际影视传媒檛 cut it,SA国际影视传媒 she said. SA国际影视传媒淭here are specific programs that donSA国际影视传媒檛 work well or at all that we are required to use for booking and changing tickets.

SA国际影视传媒淚SA国际影视传媒檓 not able to get everything done in a timely manner. ISA国际影视传媒檝e had to SA国际影视传媒榖orrowSA国际影视传媒 internet from a friend in order to finish booking tickets. ItSA国际影视传媒檚 a good thing we have great clients and friends so Okpik Travel can continue working through this craziness.SA国际影视传媒

She thanked her customers for their patience as Okpik Travel navigates the outage.

Allen noted she too had Starlink on order, though she wasnSA国际影视传媒檛 sure if it would get her better service or not.

SA国际影视传媒淲e live in an apartment, so ISA国际影视传媒檓 not quite sure how this will work,SA国际影视传媒 said Allen, noting she lives on the bottom floor of the building.

Other residents of Inuvik have found their job searches and professional development stymied by the internet outage.

Sehrish Khan told Invuik Drum she was about to complete an online certification to qualify her to apply for a few jobs, but now is stuck waiting for the internet to come back.

Having young kids at home in the middle of the worst smoke seen in Inuvik in decades has added a layer of complexity to the situation.

SA国际影视传媒淪moke is a big issue right now,SA国际影视传媒 she said. SA国际影视传媒淲e borrowed (an air purifier) because of young kids at home.

SA国际影视传媒淚SA国际影视传媒檝e been keeping them home. Thankfully the pool is open, but itSA国际影视传媒檚 hard for young kids to be stuck home the whole time. We have all become so dependent on internet that weSA国际影视传媒檙e definitely having a hard time right now.SA国际影视传媒

Khan said she hoped any organizations that had application deadlines this week will understand the circumstances people in the Beaufort Delta are dealing with. She also noted it would be nice to see compensation of some sort for the drop of service in mobile networks as they took on the volume of internet traffic over the outage.

Aside from being unable to look for work and having to keep children entertained in the safety of her home, she added the combination of the outage with the ongoing forest fire concerns has made communicating with extended family difficult.

SA国际影视传媒淢y mom is worried, obviously,SA国际影视传媒 said Khan. SA国际影视传媒淪he has been trying to talk or have a video chat with my kids. We did call them using (mobile) data last night and told them it can take awhile.SA国际影视传媒

Khan expressed her sympathy to other businesses and artists in the area, many who rely on internet to sell their work to the outside world.

However, Khan said it wasnSA国际影视传媒檛 all bad. The lack of internet and and digital distractions had allowed her family to bond together as they find ways to keep occupied.

SA国际影视传媒淲e families are spending more time together,SA国际影视传媒 she said. SA国际影视传媒淔inding new activities for kids and getting involved since kids canSA国际影视传媒檛 watch TV anymore.SA国际影视传媒

With potential employment on the line, Khan said she hoped to see service restored as soon as safely possible.

But she added she appreciated the work crews were having to undertake to get services restored.

SA国际影视传媒淚tSA国际影视传媒檚 unfortunate that even when theySA国际影视传媒檙e trying hard, the fire is keeping those trying to fix the fibre away,SA国际影视传媒 said Khan. SA国际影视传媒淚 know theySA国际影视传媒檙e trying to put out the fire but those fighting the fire canSA国际影视传媒檛 even reach due to the smoke and their lives are important as well.

SA国际影视传媒淪o yeah, ISA国际影视传媒檓 really not mad at anyone.SA国际影视传媒



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