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Monfwi MLA raises concerns about Tylenol being over-prescribed in small communities

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Monfwi MLA Jane Weyallon Armstrong is concerned that Tylenol is being over-prescribed to sick people in small NWT communities.

She brought the issue to the attention of the legislative assembly on Feb. 29.

SA国际影视传媒淭here have been dozens of stories over the years of health centres prescribing Tylenol to very sick or even dying individuals seeking medical attention, only [for those people] to be dismissed or minimized and unheard,SA国际影视传媒 she said, addressing Health Minister Lesa Semmler. SA国际影视传媒淒oes the minister agree that Tylenol is being over-prescribed to residents in our smaller communities?SA国际影视传媒

Semmler noted that, while she could not comment on specific incidents, she and her colleagues SA国际影视传媒渃ontinue to hear storiesSA国际影视传媒 about such things.

SA国际影视传媒淓very time thereSA国际影视传媒檚 a complaint that is put forward, that is looked into,SA国际影视传媒 she said.

Semmler also pointed to the relatively new Office of Client Experience, which she said was created SA国际影视传媒渟o that people in the Northwest Territories can go directly to them when theySA国际影视传媒檙e having concerns or if they have a complaint.SA国际影视传媒

Weyallon ArmstrongSA国际影视传媒檚 comments came one day after several residents of Whati posted on Facebook about an incident in which a woman was allegedly turned away from the local health centre, and encouraged to take Advil.

SA国际影视传媒淸I] told them on Friday my [girlfriend] was sick and couldnSA国际影视传媒檛 breathe,SA国际影视传媒 a Facebook user wrote on Feb. 28. SA国际影视传媒淔inally on Sunday, after three calls, they finally took her when she couldnSA国际影视传媒檛 breathe or move. They couldSA国际影视传媒檝e fixed her on Friday but they didnSA国际影视传媒檛 see her until Sunday night. Now sheSA国际影视传媒檚 on full life support and might not make it through the night. [Expletive] Whati health centre is to blame. Called emergency all weekend and they said it was stress or an anxiety attack, and on Sunday they said just double the dosage of Advil or relaxing pillsSA国际影视传媒

SA国际影视传媒淪he was taking the wrong meds for three days,SA国际影视传媒 the individual added.

The woman in question reportedly died soon after, which prompted further outcries on social media.

SA国际影视传媒淲hen is something going to be done about this?SA国际影视传媒 one person wrote. SA国际影视传媒淭his makes me so mad. This young mom was ignored. Her life could have been saved, but noSA国际影视传媒 Tylenol, Tylenol, Tylenol.

SA国际影视传媒淣urses didnSA国际影视传媒檛 do their jobs. Nurses didnSA国际影视传媒檛 care? This happens all over the North and ISA国际影视传媒檓 so sick of it. How do they get away with this? They need to be held accountable,SA国际影视传媒 they continued.

When contacted for comment on the incident in Whati, Department of Health and Social Services spokesperson Andrew Wind noted that, like Semmler in the legislative assembly, he could not address specific incidents.

SA国际影视传媒淸Tlicho] Community Services Agency (TCSA) is committed to providing quality care and is reviewing what happened to understand the situation, address concerns raised, and SA国际影视传媒 if found SA国际影视传媒 address any gaps or errors in care. As part of the review, it will be determined if an outside investigation is required,SA国际影视传媒 Wind said.

SA国际影视传媒淚n response to concerns raised by residents on social media, we take their feedback seriously. When a patient has concerns about their care, we encourage them to bring these to the TCSA as soon as possible so that we can work productively and collaboratively to address them.SA国际影视传媒

Wind said there are three objectives when people contact TCSA about incidents like this.

-to understand the concerns and look at the specific incident in question

-to assess if there were any errors or omissions in the provision of care, disclose these to the patient/guardians, and ensure that any remaining care gaps are addressed

-to create an action plan to improve and prevent future issues. This may include staff training or other measures

He also noted that SA国际影视传媒渋f errors in care are not at issue, we still know that patients often seek to understand what happened and why.SA国际影视传媒

SA国际影视传媒淲e work with the patient/guardian/family to explain why the provision of care happened the way that it did and clear up any issues around unmet expectations or misunderstandings in our processes or how decisions are made,SA国际影视传媒 he said.

Like Semmler, Wind also pointed concerned residents to the Office of Client Experience, where they can SA国际影视传媒渆xpress their complaints or concerns around the delivery of health and social services.SA国际影视传媒

Weyallon Armstrong could not be reached for further comment before print deadline.





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