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New Tourism 2025 strategy good but has few surprises, say operators

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Dan Wong, owner of Jackpine Paddle thinks the strategy and the tourism sector would benefit from more targeted supports specifically for NWT-based operators. photo courtesy of Julien Schroeder

Tourism operators are pleased that the GNWT's new Tourism 2025 strategy maintains support for the sector, even if it offers few new highlights.

was tabled on March 30 in the legislative assembly by Industry, Tourism and Investment (ITI) Minister Caroline Wawzonek.

The strategy notes that tourism was one of the first sectors to feel the effects of the Covid-19 pandemic, which caused SA国际影视传媒渟ignificant negative impactsSA国际影视传媒 to 92 per cent of tourism businesses in the NWT.

Dan Wong, owner of Jackpine Paddle thinks the strategy and the tourism sector would benefit from more targeted supports specifically for NWT-based operators. Julien Schroeder photo courtesy of Dan Wong

The framework aims to reactivate tourism from a standstill, enable recovery and spur growth, especially in regions outside Yellowknife.

It's strategic priorities include:

  • investing in infrastructure, enhancements to products and services, and development of new products and services
  • building capacity among operators and tourism staff through training and mentorship
  • engaging with tourism stakeholders through enhanced communications and marketing efforts
  • gathering and reporting key data and insights to guide and evaluate investments

The government aims by 2025-26 to welcome 103,000 visitors to the NWT, who will generate an estimated $170 million dollars in revenues, though the uncertainties of the pandemic might call for revisiting those targets, the strategy says.

ITI collected input from dozens of people, governments and companies in drafting the strategy.

Stimulate the economy

Ren茅e Comeau, executive director of the NWT Chamber Commerce, said she's impressed that the chamber's suggestion for more investment in infrastructure was incorporated into the strategy.

One of the programs the strategy will maintain is the Community Tourism Infrastructure Contribution (CTIC) that funds projects like visitor centres, museums, municipal parks, campgrounds, trails and other attractions.

SA国际影视传媒淣ot only will this allow the tourism industry to grow but (it will) help stimulate the economy with the builds,SA国际影视传媒 Comeau said. SA国际影视传媒淚nfrastructure for tourism will come in all sizes, from simple trail marks so that our expansive trail system in almost every community is properly marked to Instagram-worthy picture spots, to larger projects like having the border open year-round, the potential to parks being open year-round and having established and properly funded tourism centres in all major tourism destinations in the NWT.SA国际影视传媒

'It's not enough'

For Joe Bailey, owner of North Star Adventures, the four strategic objectives are what he expected but he thinks the plan could offer more immediate support for operators.

SA国际影视传媒淩ight now, as long as the NWT remains closed, we're not generating any revenue,SA国际影视传媒 he said. SA国际影视传媒淲ith each passing day we're still paying expenses at our office, with our vehicle payments. That's accruing every month. How can we pay that if the border is closed?SA国际影视传媒

However, he's grateful for the $50,000 assistance program for operators' fixed costs that was .

SA国际影视传媒淭hat program is great. If the GNWT is going to keep the borders closed then the GNWT has the responsibility to assist those industries affected by the closure,SA国际影视传媒 Bailey said.

As an Indigenous operator, Bailey also feels the strategy means well but could be doing more.

One of the plan's Indigenous-focused initiatives is Indigenous tourism business development, a new training program that will support the growth of Indigenous tourism businesses and their products.

An Indigenous tourism development officer will offer dedicated resources to this initiative, such as information and advice about development in the regions, and liaising with Indigenous organizations, like the Indigenous Tourism Association of Canada (ITAC).

SA国际影视传媒淚t's not enough,SA国际影视传媒 Bailey said. SA国际影视传媒淚ndigenous tourism is about to explode across Canada. I would like to see more focus on development and support of Indigenous tourism. Maybe they could look at the communities? I would like to see all First Nations with tourism licences.

SA国际影视传媒淲ith this strategy hopefully they can increase the funding but also categorize it for NWT businesses,SA国际影视传媒 he said, adding that Tourism 2025 doesn't address the issue of southern SA国际影视传媒渇ly by nightSA国际影视传媒 operators coming up for a season and receiving tourism licences.

Bailey is more upbeat on the strategy's On-the-Land Collaborative Program, which is oriented towards training youth to promote cultural knowledge and on-the-land skills for tourism.

SA国际影视传媒淚t's a good start,SA国际影视传媒 he said. SA国际影视传媒淚'm looking to do tours and workshops in communities. I think introducing the concept of tourism for the youth is a good starting point for the youth.SA国际影视传媒

Local jobs

Jackpine Paddle owner Dan Wong sees the strategy as SA国际影视传媒渟taying the courseSA国际影视传媒 that the government has already been on, and he's glad no major support programs are being taken away even as the GNWT faces a difficult financial position.

Wong agrees with Bailey that the strategy would benefit from more support for NWT-based operators.

Too many guides come up from the south, receive licences, stay for a season and then leave, he said.

SA国际影视传媒淲hat will change that is having more Northern-owned businesses and having people in communities connect with the industry. I look to the Yukon and I see a lot more homegrown businesses with a bigger share of the pie, definitely in the summer.

SA国际影视传媒淭he government only has so much money, so how do we get the best bang for our buck and meet the other goals in the strategy? Best way to do that is to support Northern tour operators with eligibility criteria. GNWT money is going to both southern tour operators and NWT operators.

"The grants don't reserve funds exclusively for Northern operators. I think the benefits would be greater if that wasn't the case. It's surprising to me when you look at ITI (the Department of Industry, Tourism and Investment) in other areas like the film industry, which has grants just for the Northern film industry.SA国际影视传媒

Wong also thinks that to accomplish the goals of the strategy, the future of tourism in the NWT should be more clearly defined, with such metrics as who qualifies for assistance and the number of local jobs created by tourism.

SA国际影视传媒淗ow many Northerners are being hired from these new projects we're investing in? That should be a goal,SA国际影视传媒 he said.

0904tourism54
Dan Wong, left, owner of Jackpine Paddle and Luke Kotaska paddle through the Tartan Rapids. Wong thinks the strategy and the tourism sector would benefit from more targeted supports specifically for NWT-based operators. photo courtesy of Julien Schroeder
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Dan Wong, owner of Jackpine Paddle thinks the strategy and the tourism sector would benefit from more targeted supports specifically for NWT-based operators. photo courtesy of Julien Schroeder




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