Kamatsiaqtut, meaning thoughtful people who care, is the name for NunavutSA国际影视传媒檚 helpline.
Providing anonymous and confidential counselling, itSA国际影视传媒檚 a place where Nunavimmiut can talk to an open-minded and non-judgmental ear during times of crisis or ongoing personal problems.
Aside from a few positions with honorariums, the Kamatsiaqtut Helpline is run entirely by volunteers.
SA国际影视传媒淲e would not be a helpline without its volunteers,SA国际影视传媒 said Sheila Levy, one of the founders and the Executive Director of the Kamatsiaqtut Nunavut Helpline.
Alongside others, Levy helped found the Kamatsiaqtut Helpline on January 15, 1990. Within its first year they had received over 400 phone calls, according to her, it was and still is a much needed service.
Having first moved to Nunavut in 1978, Levy worked as a teacher, first living in Pangnirtung, then Gjoa Haven and Cambridge Bay before settling down in Iqaluit, where she experienced the wide-reaching impacts suicide can have on people.
SA国际影视传媒淔our young men I taught in Pangnirtung, I hadnSA国际影视传媒檛 seen them in probably five, six years and in the next year or so, (they) died by suicide in quick succession,SA国际影视传媒 said Levy. SA国际影视传媒淚t was truly devastating to know these young men wouldnSA国际影视传媒檛 be around to make a difference in this world,SA国际影视传媒 she added.
By the late 1980s, Levy noted there were still a lot of suicides happening in Nunavut.
SA国际影视传媒淭here was a lot of brainstorming around as to what can be done about this,SA国际影视传媒 said Levy.
The idea for a crisis or helpline came up. Levy, with a past background of volunteering at the Ottawa Distress Centre took up the job.
Levy spent much of the year prior to Kamatsiaqtut opening training people and putting together a SA国际影视传媒渢raining package that was culturally relevant, but also seen across Canada in other helplines.SA国际影视传媒
She adds volunteering at a helpline isnSA国际影视传媒檛 like volunteering at a soup kitchen or food bank, or other areas people volunteer for, navigating difficult conversations in particularly vulnerable moments.
SA国际影视传媒淲hat we do is extra, itSA国际影视传媒檚 not an easy volunteer job. ItSA国际影视传媒檚 difficult and to me it really shows the dedication of our volunteers,SA国际影视传媒 said Levy.
SA国际影视传媒淚t makes me really happy to be a volunteer,SA国际影视传媒 said Natalie DSA国际影视传媒橲ouza, who currently volunteers for the helpline in Iqaluit.
SA国际影视传媒淚tSA国际影视传媒檚 so hard to navigate those feelings alone. To me, itSA国际影视传媒檚 a gift when someone lets you in and shares their innermost thoughts and feelings. There is a strong feeling of connection to this other person on the other end of the phone,SA国际影视传媒 DSA国际影视传媒橲ouza added.
Since 1990, the Kamatsiaqtut Helpline has expanded to Nunavik, made the hotline toll-free and has partnered up with the Ottawa Distress Centre, where Levy used to volunteer, to offer 24/7 support.
Kamatsiaqtut has also advocated for and partnered up for the establishment of NunavutSA国际影视传媒檚 211 service, a non-emergency public information and referral service for Nunavummiut to social, community, mental and government support. Kamatsiaqtut currently has around 75 volunteers.
The motto for the helpline is SA国际影视传媒榟elping others help themselvesSA国际影视传媒, something DSA国际影视传媒橲ouza encourages in people who call the helpline. Either locally at 867-979-3333, or toll-free at 1-800-265-3333.
If you need someone to talk to, the volunteers at the Katmatsiaqut Hotline say they are there to help.