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City removes stroller fee after mother complains

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Meaghan Richens/NNSL photo February 7, 2019. A new sign at the fieldhouse notifying residents that the fee to use strollers on the walking track has been removed.

A fee to use strollers at the citySA国际影视传媒檚 Fieldhouse has been removed after a mother lodged a complaint.

A new sign at the fieldhouse notifying residents that the fee to use strollers on the walking track has been removed. Meaghan Richens/NNSL photo

Aya Burshan, who had a baby in August and is currently on parental leave, wanted an easy way to get out and exercise.

SA国际影视传媒淣ot so much to lose weight, but also to have something to do and actually I see it as more of a mental health exercise,SA国际影视传媒 said Burshan.

ItSA国际影视传媒檚 difficult for new moms to get out and socialize, especially in the winter with babies that need to be close by at all times, she said.

Burshan bought a $59 membership, plus tax, to use the citySA国际影视传媒檚 recreation facilities, including the Fieldhouse so she could walk on the track while her baby slept in the stroller. The policy at the Fieldhouse didn't allow people to bring their own strollers into the facility, but provided indoor ones for a fee.

SA国际影视传媒淚 went and I got a month membership, and I needed to use the stroller and I had to pay another dollar,SA国际影视传媒 she said. SA国际影视传媒淎nd I realized that ISA国际影视传媒檓 paying for a membership and every single time I go there I pay extra to use a stroller.SA国际影视传媒

Burshan said she found the fee ridiculous.

SA国际影视传媒淏ecause ISA国际影视传媒檓 being charged a surcharge, you know, a child tax just because I want to exercise and I had to take my baby with me, and I didnSA国际影视传媒檛 think it was right,SA国际影视传媒 she said.

Burshan started asking around to see what other caregivers and grandparents at the facility thought of the surcharge, and many of them agreed with her. And while an extra dollar to use a single stroller or two dollars for a double may not seem like much, those costs add up.

SA国际影视传媒淚f youSA国际影视传媒檙e going there maybe four times, if youSA国际影视传媒檙e ambitious, and you get to go there five times a week thatSA国际影视传媒檚 twenty extra dollars (per month) on top of your membership,SA国际影视传媒 said Burshan.

She sent an email to the city outlining her concerns in early December.

In her correspondence, she described the toll for strollers as "a bit fishy" and "discriminating based on family status."

Burshan let her membership lapse until she got a reply from the city in late January.

Facilities manager Johanna Elliot responded that she believed the charge was set up to replace the city strollers when they fail.

SA国际影视传媒淚 have taken your points into consideration and agree that an additional charge for a tool that parents require and that helps keep our patrons safe and our facility clean is not required,SA国际影视传媒 Elliot wrote, adding that there would be no charge to use the strollers in the future.

Burshan said she was happy with the citySA国际影视传媒檚 response and was satisfied that they took her concerns seriously.

SA国际影视传媒淚 was glad it worked; apparently sending letters works,SA国际影视传媒 she said.





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