It's not easy SA国际影视传媒 and perhaps even impossible SA国际影视传媒 to stay in the communications business without evolving with the times. But that is exactly what Outcrop Communications has excelled at.
Not simply specializing in one aspect of the communication business, Outcrop focuses on helping clients find creative solutions to their communication problems through designing and building websites, digital advertising, shooting video and running social media campaigns among their long list of duties.
SA国际影视传媒淲e do a lot of things,SA国际影视传媒 Jen Hayward, Outcrop CEO said. SA国际影视传媒淲e're well known for websites, bringing Drupal (a content management system for websites) to the North. We built the Government of Nunavut web system. We build a lot of the websites you see in the North.SA国际影视传媒
They've also built Spectacular NWT, Destination Nunavut, City of Iqaluit websites and formerly the GNWT website before they moved in-house.
SA国际影视传媒淥ne of the things we're most proud of is that it is built in the North,SA国际影视传媒 said Hayward. SA国际影视传媒淭here is this illusion that innovation and technology can't happen in the North, but that's something we can demonstrate.SA国际影视传媒
Keeping a staff with a wide range of skills is how Outcrop keeps their edge in the field.
The company currently has 27 employees through three offices with marketing and PR strategists, copywriters, web developers, social media strategists, graphic designers and illustrators, a videographer and event manager. They have also recently added tourism strategists.
SA国际影视传媒淲e do video, web, SEO (search engine optimization), digital advertising, social media strategies and a lot of the things people go south for,SA国际影视传媒 said Hayward.
Taking a holistic and comprehensive approach to communication strategies is Outcrop's niche, said Chis Ferris, Outcrop's chief operating officer. Hayward agrees that the company's niche is SA国际影视传媒渇inding creative solutions that matterSA国际影视传媒 and essentially not having a niche at all.
SA国际影视传媒淭he North is vast but this isn't Toronto or Vancouver,SA国际影视传媒 said Ferris. SA国际影视传媒淭here really isn't a big enough market to get too specialized in one area.SA国际影视传媒
But taking the holistic approach to crafting communication solutions has not slowed Outcrop down from staying on the cutting edge.
Having a history of being communication leaders in the North, Hayward and staff are constantly looking towards the horizon for what's next in their field.
SA国际影视传媒淭here is a lot of research, watching trends and award-winning campaigns while working with other firms in the south who are more specialized to build our skills,SA国际影视传媒 said Hayward
SA国际影视传媒淲e always try to be one step ahead. We were pioneers bringing Drupal to the North and eventually that became the norm. We want to make sure we empower people in the North, (but) then we're on to the next thing.SA国际影视传媒
Right now Hayward said they're trying to stay smart in social media.
SA国际影视传媒淚t's such a huge and important field and it involves a lot more than just posting to Facebook,SA国际影视传媒 said Hayward
Outcrop's founders
Pioneering change with communications strategies in the North is something Hayward and Ferris attribute to the firm's founders Marion Lavigne and Ronne Heming who left to run Up Here magazine, once Outcrop's sister company.
They sold ownership of the company to Hayward, who had been managing Outcrop Nunavut since 2012, in September 2017.
SA国际影视传媒淲e have to give credit to Marie and Ronnie, they were always the pioneers,SA国际影视传媒 said Ferris. SA国际影视传媒淭he digital team we have today are here because they were moving in that direction well before anyone else was.SA国际影视传媒
The founders were also responsible for the company's expansion in the early 2000s to Iqaluit and Whitehorse, making Outcrop the territories only communication firm in all three territories.
SA国际影视传媒淏ecause we are in the North across all three territories, we become the go-to place," said Ferris. "We're a communications company that knows here and lives here.
SA国际影视传媒淪o for a company looking to make their foray into the North, they can come leverage our knowledge and our relationships.SA国际影视传媒
Doing business in the North is almost entirely based on developing good relationships and an understanding of the people who live here, according to the partners.
SA国际影视传媒淎 lot of the challenges people have in the North are solved by having the right conversations and knowing who to have them with,SA国际影视传媒 said Hayward. SA国际影视传媒淚 think that makes the difference; knowing the relationships people have and knowing how to get them sitting down and having a conversation.SA国际影视传媒
Having these relationships and knowing the North also helps when dealing with southern clients who might not fully grasp how different life is in the North.
SA国际影视传媒淲ith the folks that come from outside the North, they may have a strategy or product that worked well and think we'll just roll this out in the North, but you have to explain the subtleties and nuances of the North,SA国际影视传媒 said Ferris.
SA国际影视传媒淪omething that works on Bay Street doesn't always work on the Bay.SA国际影视传媒
Hayward and Ferris say they often joke that more business gets done in the bread aisle of the grocery store than the boardroom, which is part of appeal of working in the business
SA国际影视传媒淎s you get to know people and develop these relationships, you get the opportunity to tell their stories and that's a real privilege,SA国际影视传媒 said Hayward.