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Northerners deserve accessible emergency services

Campaign ongoing to get text to 9-1-1 in the NWT
josee-anne-spirito-headshot
Josee-Anne Spirito is PSAC North's regional executive vice-president.

Nobody deserves to be alone without any way to ask for help during times of crisis. However, for many deaf, deafened, hard of hearing and speech-impaired (DHHSI) Northerners, this fear is a stark reality.

In each of CanadaSA¹ú¼ÊÓ°ÊÓ´«Ã½™s provinces, text to 9-1-1 service is available 24 hours a day, seven days a week, allowing call centres to communicate with DHHSI individuals during an emergency, ensuring immediate access to help when itSA¹ú¼ÊÓ°ÊÓ´«Ã½™s needed most.

Access to emergency services can mean the difference between life and death, which is why itSA¹ú¼ÊÓ°ÊÓ´«Ã½™s so shocking that workers and families in Yukon, Northwest Territories and Nunavut still donSA¹ú¼ÊÓ°ÊÓ´«Ã½™t have access to text to 9-1-1. The situation in Nunavut is particularly dire, where residents are still forced to navigate four different phone numbers to reach bylaw, fire, ambulance or police services.

As is too often the case across the North, residents are paying more but getting less. This year, NWT residents began paying CanadaSA¹ú¼ÊÓ°ÊÓ´«Ã½™s highest 9-1-1 cost recovery fee, $3 a month. Yet, the services we receive donSA¹ú¼ÊÓ°ÊÓ´«Ã½™t reflect this price tag.

This lack of service is more than an inconvenience; it puts vulnerable Northerners at greater risk when every second counts. Our communities are once again being left behind.

Accessibility is not a luxury; itSA¹ú¼ÊÓ°ÊÓ´«Ã½™s a fundamental right. Yet, systemic barriers often prevent marginalized communities from fully participating in society. Whether itSA¹ú¼ÊÓ°ÊÓ´«Ã½™s accessible emergency services, equitable workplaces or culturally sensitive public programs, Northerners deserve better.

It isnSA¹ú¼ÊÓ°ÊÓ´«Ã½™t news that the North lacks sufficient accessibility support. From our workplaces to our communities, we need to do more to ensure everyone has access to the resources they need to live safely and with dignity. As safety concerns and barriers faced by DHHSI communities SA¹ú¼ÊÓ°ÊÓ´«Ã½” along with other vulnerable groups SA¹ú¼ÊÓ°ÊÓ´«Ã½” in the North have been magnified by the pandemic and recent climate-related disasters, we all have a role to play in pushing for change.

The Public Service Alliance of Canada has launched a campaign SA¹ú¼ÊÓ°ÊÓ´«Ã½” conceived by Northern members SA¹ú¼ÊÓ°ÊÓ´«Ã½” to demand the implementation of text to 9-1-1 services across all three territories. Members have sent hundreds of emails (via the PSAC North website) and postcards to the prime minister and territorial leaders, urging them to fund and implement this essential service immediately.

Workers have always been at the forefront of the fight for disability rights. Union members have spent decades advocating for accessibility and the duty to accommodate within workplaces and the labour movement itself. From protecting benefits like sick leave and disability insurance to advancing employment equity, the labour movement is about creating a society where persons with disabilities can participate fully and equally.

However, despite significant gains, we know the struggle is far from over. In the North and across Canada, persons with disabilities still face stigma and underrepresentation in the workplace. ThatSA¹ú¼ÊÓ°ÊÓ´«Ã½™s why itSA¹ú¼ÊÓ°ÊÓ´«Ã½™s critical that our fight for accessibility doesnSA¹ú¼ÊÓ°ÊÓ´«Ã½™t stop at emergency services but extends to every corner of our society, ensuring that all Northerners can live with dignity, safety and respect, regardless of ability. Moreover, advocacy isnSA¹ú¼ÊÓ°ÊÓ´«Ã½™t limited to one area of life; itSA¹ú¼ÊÓ°ÊÓ´«Ã½™s about fighting for justice wherever we can make an impact.

WeSA¹ú¼ÊÓ°ÊÓ´«Ã½™ve seen what collective action can accomplish. Whether pushing for fair wages, improved housing services or stronger public healthcare, our efforts ripple outward, strengthening our communities. Accessibility is no different. ItSA¹ú¼ÊÓ°ÊÓ´«Ã½™s a collective responsibility requiring a united front.

I encourage Northerners to embrace their responsibility and to learn about their rights and the rights of their vulnerable colleagues. Even a small act, like familiarizing ourselves with laws on the duty to accommodate and freedom from discrimination, can empower us to speak up for others. Whether simply by starting a conversation in your workplace, writing a letter or joining a community organization or union equity committee, every action brings us closer to a North where no one is left behind.

Together, we can ensure that emergency services SA¹ú¼ÊÓ°ÊÓ´«Ã½” and our communities SA¹ú¼ÊÓ°ÊÓ´«Ã½” are inclusive, accessible and safe for all.

 





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